Crossbeam API availability and performance

Incident Report for Crossbeam

Resolved

This incident has been resolved.

Posted Nov 08, 2023 - 17:38 EST

Monitoring

We've been recovering by reallocating resources and redirecting impacted traffic. We are continuing to monitor system performance.

Posted Nov 08, 2023 - 15:27 EST

Update

We have made some adjustments to improve the availability and performance of the majority of the application while we continue to investigate root causes.

Posted Nov 08, 2023 - 14:47 EST

Investigating

Starting at around 1:20PM US/East we experienced some interruptions to the availability of the crossbeam backend APIs and decreased overall performance we are continuing to investigate cause.

Posted Nov 08, 2023 - 13:49 EST

This incident affected: Web App (app.crossbeam.com), API (api.crossbeam.com), Background Processing, Crossbeam for Sales (web), and Crossbeam for Sales (API).